Frequently Asked Questions

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We carry sizes ranging from XS to XXL, we can also customize size as per your requirement at an additional cost

 Our products are made-to-order, requiring 6-7 days to dispatch. Delivery typically takes an additional 4-5 days via our third-party courier service. 

 As our products are made-to-order, we do not offer returns, exchanges, or refunds unless the item is defective or damaged. In such cases, an unboxing video is required for verification. 

 Please contact our customer service team with an unboxing video of the defective or damaged item. Once verified, we will issue a credit note for the purchase. 

 To maintain the quality of your embroidered garments, we recommend hand washing or  machine wash. Avoid harsh detergents and extreme high heat to prevent damage to the embroidery. 

 No, all of our designs are exclusive to PopShop. Each piece is crafted with care and attention to detail, ensuring that you get a one-of-a-kind product. 

 Our DJ Don Skeleton Collection features a quirky skeleton character known for its funny, sarcastic, and unique embroidery designs. It's a fan-favorite for those who love bold, eye-catching fashion. 

 Popshop was founded in Indore, India, by a creative siblings passionate about bringing vibrant and unique designs to streetwear fashion. 

Yes, once your order is dispatched, we will provide you with a tracking number to monitor your delivery status through email, watsapp & third-party courier service.

 Yes, for customization details, head to our "Let's Customize" page. There, you'll find all the information you need to create your personalized embroidered piece. Feel free to explore and bring your unique design ideas to life! 

 No, our embroidery threads are designed to be colorfast and should not bleed. To ensure the longevity and vibrancy of your embroidery, we recommend following our care instructions 

 Yes, we offer customization for kids' wear. Head to our "Let's Customize" page for details. While our current variety is limited, we are continually working on expanding our options to bring more choices for children’s clothing.